email delivery pricing table

Prices below exclude VAT

no. of emails sent monthly

monthly
price

autoresponders
(optional bolt-on)

account licence (one-off fee)

additional information

one month trial

FREE

FREE

FREE

restricted to 1 mailing list & autoresponder

250

£7.99

£2.50

£39.99

restricted to 5 mailing lists & autoresponders

1,000

£12.99

£2.50

£39.99

restricted to 10 mailing lists & autoresponders

2,500

£29.00

£2.50

£39.99

restricted to 20 mailing lists & autoresponders

5,000

£39.00

included

included

unlimited mailing lists & autoresponders

10,000

£69.00

included

included

unlimited mailing lists & autoresponders

25,000

£149.00

included

included

unlimited mailing lists & autoresponders

25,000 +

POA

included

included

unlimited mailing lists & autoresponders


additional features
included
• website subscription form generation (code produced automatically to integrate with a website)
• technical support (subject to training carried out)
• built-in email templates (standard pre-designed template library)


additional services

Prices below exclude VAT

services

price

description

bespoke template build

from: £295.00

design and build of email template

Campaign setup

£249.00

setup of databases including custom fields, target segments,
autoresponders, web forms and import of data from supplied
Excel spreadsheets

managed email delivery

£49.00

populate email with text and imagery, import subscriber list
and send campaign (content and email template not included)
note: price is based upon each email campaign delivery

copywriting

from: £100.00

write text for each email (estimate supplied on request)

email marketing – software training

£225.00

hands-on practical software training (half day)

email marketing – strategy

£225.00

learn how to create email marketing campaigns that will
benefit your business (half day)

Prices correct as of Sept 2010

Click here to download the price list

Additional Information


Technical support is only available where a training package has been purchased. This is to ensure that all support is fairly managed and responses are made as swiftly as possible.

We will provide an email-based support system; support@marketmore.co.uk. Submitted support requests will be acknowledged via an automated email service.

Assistance includes (i) diagnosis of the support issue relating to the Market More software and (ii) a resolution of the support issue relating to the Market More software. We will use our best efforts to cure, as described below, reported and reproducible errors in the Market More software. We utilise the following two priority levels to allow you to categorise reported problems:

PRIORITY 1 – Urgent support requirement
PRIORITY 2 – General support requirement

The response time for each priority level is; within 3 working days* for urgent support requirements and; within 10 working days* for General support requirements. We make the final decision as to what is considered to be a general or urgent priority support issue.

A response is considered to be a diagnosis of the problem and a response back to the client of either a resolution of the problem or further steps required to achieve a resolution.

The minimum Market More contract is 3 months, thereafter 30 days notice is required to cancel the contract. Monthly payments to be made by Direct Debit. We may terminate this agreement at any time by providing the client with 30 days notice. If the client requires files to be extracted from Market More, we will provide the files on CDROM. A charge will be incurred for this service.

This service level agreement should be read in conjunction with our terms and conditions which can be found on our website www.marketmore.co.uk
* Response times are subject to normal working hours (9.00am - 5.30pm Monday to Friday) unless otherwise agreed.